Graduate Cloud Engineer


Are you looking for the right opportunity to start your career?

UltraServe is expanding and we are looking for talented candidates interested in working in a technically challenging and professional environment. The UltraServe Cloud Support graduate job opportunity is a full-time position and has a strong focus on training and development from a global perspective.

When you join UltraServe’s Support Team as a graduate, you will have the opportunity to learn and develop with guidance from your manager, local mentor and global mentors, coupled with excellent long-term development prospects.

As a member of the UltraServe Support team, you will be at the forefront of digital commerce and Cloud technology, assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within UltraServe developing these new capabilities.

About This Job

The UltraServe Support team is seeking engineers who enjoy learning cloud technology, solving and troubleshooting complex issues, and working with customers. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Every day will bring new and exciting challenges on the job while you will:

  • Learn, support, and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
  • Work on critical, highly complex customer problems that may span multiple AWS services
  • Leverage your day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve our services
  • Drive customer communication during critical events
  • Drive projects that improve support-related processes and our customers’ technical support experience

Support Areas

  • Cloud computing;
  • Database;
  • Networking (DNS, TCP/IP, HTTP, VLAN, etc.)
  • OS (Linux and/or Windows Servers)
  • Virtualization (VMware, Xen, Hypervisor);
  • Security concepts / best practices
  • Storage

 Basic Qualifications

  • Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, or a related field;
  • Excellent oral and written communication skills
  • Open to working shifts (7am-3pm or 8am-4pm, Mon-Fri)
  • Strong customer focus;
  • Strong multi-tasking skills;
  • Self-starter who is excited about technology
  • Must have knowledge in the below areas: Networking (DNS, TCP/IP, HTTP, VLAN, etc.); Systems administration (Linux and/or Windows Servers)

Preferred Qualifications

  • Knowledge of Cloud Computing concepts;
  • Experience of team work and engaging others;
  • Willingness to adapt to a fast paced support environment and develop yourself with the team;
  • Experience with AWS, VMware
  • Experience with scripting / programming (Java, Python, PHP, JavaScript, C/C++ , etc.)
  • Experience with database administrator
To apply, please contact

Solutions Architect


Want to help transform Digital Commerce in the cloud with a disruptive, global Platform as a Service provider delivering solutions to some of the most recognizable brand names in the world? Do you have the business and the technical background necessary to help establish UltraServe as the trusted global technology partner for delivering Digital Commerce solutions in the Amazon Web Services (AWS) cloud?

UltraServe is looking for a Solutions Architect who is passionate about helping our customers build Digital Commerce applications at scale. Our Solutions Architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. As a Solutions Architect, you will partner with Sales, Professional Services, and other Solutions Architects to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of our SmartStack platform. Our Solutions Architects build architectures and provide prescriptive guidance across networking, storage, container technologies, RDBMS databases, mid-tier technologies (application integration, security, in-memory caches), CI/CD tools. The ideal candidate is a self-starter who is prepared to work in a dynamic environment with a strong understanding of large scale Digital Commerce solutions and experience leading deep architecture discussions.


  • As a key member of the Solutions Architect team, ensure success in designing, building and migrating applications, software, and services on the UltraServe SmartStack platform (built on AWS)
  • Participate in deep architectural discussions and design exercises to create large scale Digital Commerce solutions
  • Educate customers on the value proposition of UltraServe SmartStack and UltraServe’s services
  • Author or contribute to customer-facing publications such as whitepapers, tutorials, and blogs
  • Build deep relationships with senior technical individuals within customers and SI/Developer partners to enable them to be UltraServe advocates
  • Partner with the sales team to design solutions for customers that drive SmartStack adoption and revenue
  • Represent UltraServe at relevant industry events and associated functions
  • Travel up to 30% may be required


  • 5+ years design & implementation experience with Digital Commerce applications (such as SAP Hybris, Magento Enterprise, Broadleaf Commerce, Adobe Experience Manager, Oracle ATG or IBM Watson Commerce)
  • 3+ years of experience in architecting/operating solutions built on AWS
  • 2+ years of experience in networking, infrastructure, or database architecture
  • 2+ years external customer facing experience in information technology pre-sales or consulting
  • Excellent written and oral communication skills a must with demonstrated ability to communicate at the solution level and with senior stakeholders
  • AWS Solutions Architecture Associate Accreditation, required

Preferred Qualifications

  • Working knowledge of software development tools and methodologies
  • AWS Solutions Architecture Professional Accreditation, highly desirable
  • Experience migrating customer solutions to the cloud
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Presentation skills with a high degree of comfort with both large and small audiences
  • AWS Developer Associate Accreditation or AWS DevOps Professional Accreditation, a plus
  • Technical degree in Computer Science or Math background, a plus


To apply, please contact

Senior Application Developer (Full Stack)


UltraServe is a fast growing company developing leading cloud hosting technology focusing on high-end e-commerce customers. Our clients are well recognised local and international brands, and we have recently opened offices in North America and UK as part of global expansion.

We are currently seeking Full Stack Application Developers to join our team and work on our in-house developed application orchestration platform.

If you are a creative thinker with strong technical capabilities, and a passion for introducing new technologies, best practices, and industry standards then we want to hear from you.

Successful applicants will have the following:


Experience with JavaScript including one or more of the following web application frameworks:

  • VueJS (preferred)
  • React
  • AngularJ

Experience with CSS 3 including one or more of the following pre-processors:

  • Saas (preferred)
  • Stylus

Production experience working on Single Page Web Applications

Experience working with, and creating framework components

Experience with VueJS, Vuex and Vue-Router

Strong experience with Node.js and producing RESTful APIs on serverless infrastructure:

  • AWS API Gateway
  • AWS Lambda
  • AWS DynamoDB

Experience creating and modifying AWS resources via Terraform

Strong experience operating workloads on Docker especially via:

  • AWS CodeBuild
  • AWS Elastic Container Service (ECS)

Experience referencing interface designs / mock-ups to create layouts and components

Experience with testing frameworks like Karma and Mocha


To apply, please contact